Sometimes you may pull up a video that won’t work for you. When this happens, it is really best to check things on your end. Here are a few tips:

– If this is on a school computer, check with the IT department before doing anything.
– Make sure you have updated your web browser (Internet Explorer, Safari, Firefox, etc.) to the latest version.
– Check that you have the latest version of Adobe Flash on the computer.
– If you are attempting to use this on a mobile phone or iPad the videos will not work because they do not support Adobe Flash.

Please let us know if you are still having problems.