The “All-Inclusive” Support, Tools, and Resources Hub for USATestprep Users

Published: April 3, 2020, 3:56 p.m.

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With schools closed, teachers need proven high-quality, standards-aligned resources that they can use now. We’ve put together your one-stop shop to support you as you manage distance learning--with a focus on ensuring students retain past information and stay current on standards mastery.

Digital Learning

Distance learning isn’t new to us. Many of our nearly 100,000 teachers already use USATestprep as a blended learning tool inside and outside the classroom. Here’s how.

DIY Training

🤓Independently walk through our online training resources that include videos and step-by-step guides to create assessments, make assignments, use classroom resources for distance learning, and more!

Personalized Training for Teachers

We’ve upped our personalized training resources to ensure every teacher is able to take full advantage of all we have to offer.

Talk to us 👥

  • Teachers can contact our “Teacher ☎️ Hotline” at 877-377-9537 during the hours of 8 AM - 5 PM EST for technical issues or questions. Our support team can also be reached at
Social Media

  • If you are currently trialing USATestprep, you have access to our 👨‍💻💬 live chat within the platform, as well as step-by-step guides located in the Teacher Resource dropdown.

Webinars 🖥

  • We’re adding webinars daily to our Training Calendar
  • Attending one of our LIVE Training Webinars is strongly recommended to gather tips and best practices for using our platform as an at-home resource. We encourage you to sign up even if you can’t attend, and we will email you the recording.

Demos 👩‍💻👩‍🏫

  • If after viewing webinars, your school needs a custom tutorial on how to use our platform, email us at (fees may apply).
  • Teachers trialing USATestprep may request a 20-minute walk-through of the platform by emailing

Weekly LIVE Chat Rooms 🗣 💻

All are welcome to our new Homeroom sessions found on the webinar calendar and led by one of our USATestprep experts. These 30-minute chat-room sessions are held 4x a week and are great for pop-in questions and quick needs.

Weekly Tips and Announcements 🌟 📣

  • Our subscribers receive “Monday Morning Quick Tips.” These brief tips are the perfect way to kick off the week, giving you new ways to pull data, interact with students, and save you time!
  • Use our blog as an ongoing reference where we’ll post offers, platform updates, new course releases, training webinars, success stories, and more.
  • We make sure you never miss an offer or a product update with in-platform messaging. A quick pop-up message will tell you what you need to know.
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Training and Tutoring Options for Students 💯📚

Be sure to send your students the Student Quick Start Guide. This guide walks through the basics of:

  1. Settings
  2. Joining a class
  3. Practice
  4. Assignments
  5. Graded Work
  6. Subject area resources page
  7. Game Arcade (a favorite!)

Your students aren’t alone! Right now we are offering student tutoring in math from our Academic team composed of veteran teachers. Students may register for these free sessions from the Messages tab on their homepage.

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Training Options and Support for Parents

Parents new to the platform (and distance learning) will have questions. We’ve answered the most frequently asked here: 5 Things every parent needs to know about USATestprep.

See What’s Available

Take a look at all courses offered by going to our homepage and clicking Select Your State in the top navigation bar. From there, you can type in your state and toggle to the school level you are looking for. All of the courses we offer for your state will be listed below.

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As teachers nationwide adapt to a new paradigm of teaching remotely and managing a virtual classroom, our priority is to ensure students stay engaged and on track toward standards mastery. Our combination of easy-to-build assessments and assignments will, we hope, enable teachers and administrators to continue on a path of ensuring student progress.

Please feel free to reach out to us at any time, with any questions.

Your USATestprep Team